Dispute resolution process

Use this process if:

• The Data Provider objects to the data exchange
• You disagree on how to de-identify data
• You disagree on costs

The process resolves issues at the lowest level possible.

1. Are both the Data Provider and Data Recipient under the Governor's authority?
   • Yes: Go to step 2.
   • No: Go to step 3.
2. Have your agency chief data officers mediate the dispute.
   • If an agency doesn’t have a chief data officer, involve their agency information officer.
   • If you resolve the dispute, finalize the BUCP and submit it using the BUCP Inventory Form.
3. Have the Data Provider and Data Recipient write down their perspectives.
   • If you resolve the dispute, finalize the BUCP and submit it using the Dispute Mediation Request Form.
4. The Statewide Chief Data Officer will hold meetings to mediate.
   • If you resolve the dispute, finalize the BUCP and submit it using the BUCP Inventory Form.
5. What happens next depends on if the Governor’s authority applies.
   1. If both are under the Governor's authority, the Chief Data Officer will recommend a decision. The Governor's office will approve or deny it.
   2. If one or more are not under the Governor's authority, the BUCP is not approved.